Have a Summit question?

Find answers to what you want to know about the conference.

Have a Summit question?

Find answers to what you want to know about the conference.

  • Pricing information
    • What is the registration fee for Summit?

      Single registrations
      Early Bird price (through Dec. 15, 2019) US $1,695
      Advance pricing (through January 31, 2020) US $1,895
      Regular price US $2,095


      Multiple registrations: 3+ registrations purchased together

      • Early Bird price (through Dec.15, 2019) US $1,495
      • Regular price US $1,695
    • What discounts are available?

      Government, Education, Non-profit attendees US $1,495
      Cannot be combined with any other discount offers
      Gov’t promo code 20SGOV
      Education promo code 20SEDU
      Non-profit promo code 20SNPT


      Multiple registrations
      Groups of 3+ registrations purchased together
      Through December 15, 2019 US $1,495 each
      December 16 and after US $1,695 each Groups of 10+ should contact Registration Support.
      Promotional codes cannot be applied to group pass purchases


      Non-expiring special pricing for groups of 3+ when purchased in a single transaction directly through registration. Promotional codes cannot be applied to group pass purchases

      • Registration codes will be automatically generated after the purchase is completed.
      • The registration code can be found on the purchaser’s portal page and in their purchase confirmation.
      • Note: If you are the purchaser and attending you will be presented with an option to apply one of the codes to your registration record.
    • What does a Summit + Magento Imagine full conference registration include?

      A Summit full conference registration includes access to scheduled breakout sessions and labs (including Magento Imagine) for the three main days of the conference; access to the Community Pavilion and Commerce Marketplace; breakfasts; lunches and receptions; keynotes; and Summit Bash.

    • What is not included in a Summit full conference registration?

      Additional training courses, certifications, and guest social passes are not included in the Summit or Imagine registration fee. All costs for air transportation, ground or airport transfers, and hotel accommodations are the responsibility of the attendee.

    • Is there additional charge for Training and Certification?

      Yes, Adobe, Marketo, and Magento training and certification will be available for purchase to registered full conference attendees


      Training
      (in addition to required full conference pass)
      Adobe Digital Learning Services* two-day courses March 29–30 US $1,600
      Adobe Digital Learning Services* one-day courses March 29 or March 30 US $800
      *If you have any questions about your ADLS subscription, please contact SummitADLS@adobe.com.
      Magento U March 29 or March 30 one-day courses $600
      Magento U March 29 or March 30 half-day courses $300
      Marketo University one-day course $695


      Certification
      Adobe Summit and Magento Imagine attendees will receive 30% off Magento Certification exams. The below prices include the 30% discount.


      Adobe Certification Exam $80
      Marketo Certified Associate Exam $75
      Marketo Certified Expert Exam $175
      Magento 2 Certified Associate Developer Exam $137
      Magento 2 Certified Order Management Developer Exam $182
      Magento 2 Certified Solution Specialist Exam $182
      Magento 2 Certified Professional Front End Developer Exam $182
      Magento 2 Certified Order Management Developer Exam $182
      Magento 2 Certified Professional Developer Exam $182
      Magento 2 Certified Professional JavaScript Developer Exam $182
      Magento Certified Professional Cloud Developer Exam $182
      Magento 2 Certified Professional Developer Plus Exam $207


      Guest social passes
      Bring a guest for evening events only.
      Limit one per registered attendee US $200 each

    • Are there discounts or Early Bird pricing for additional training?

      No, discounts for additional training are not available using government, education, non-profit, or other promo codes. Early bird pricing and advance pricing discounts are not applicable to training courses.

    • Can I purchase a guest pass?

      Yes, registered Summit|Imagine attendees can purchase a guest pass for evening events only. Limit one per registered attendee - must be 21 years or older. US $200

    • Are there group discounts?

      Summit 2020 offers discounts for groups of 3 or more from a single company. Packages for groups of 3 to 30 can be purchased directly through registration with a credit card. Registration codes will be automatically generated and included in the purchase confirmation. Codes can also be found on the purchaser’s dashboard.


      Note:  If you are the purchaser and attending you will be presented with an option to apply one of the codes to your registration record.


      Group Discount Terms and Conditions:
      This offer cannot be combined with any other offer, package, or promotion codes. You may choose to pay with the same credit card for the multiple registration fees. Payment by purchase order or check is not accepted.

    • Can I qualify for more than one discount?

      No, only one promo code or discount can be applied per registration. Discounts cannot be combined with any other offer, package, or promo code.

    • I have a promo code. How can I register?

      Enter your promo code on the pass selection page during registration.

    • I received a promo code after I registered. What should I do?

      Contact Registration Support. A promo code can only be entered during the registration process and cannot be applied after you have already completed registration.

    • My promo code isn't working. What do I do?

      Contact Registration Support.

    • How can I pay for Summit?
      • All registration fees for Adobe Summit 2020 are in U.S. Dollars.
      • The following forms of payment will be accepted: a valid major credit card (American Express, MasterCard, or Visa).
      • All fees must be received prior to the event or paid onsite before a badge will be issued. Please note: session scheduling and hotel booking cannot be completed until payment is received.
    • Are there discounts or Early Bird pricing for certification or training?

      No, discounts for certification or training are not available using government, education, non-profit, or other promo codes. Early bird pricing and advance pricing discounts are not applicable to certification or training courses.

  • Registration information
    • What are the registration policies/terms and conditions?

      Only ONE (1) discount may be applied to an individual registration. Discounts cannot be combined. Your registration must be paid in full before the Early Bird or any other discount deadlines in order to receive the pricing for those discounts.

    • What is the cancellation policy?

      Cancellation requests must be submitted in writing to summitsupport@adobe-summit.com
      The refund policy is as follows:

      • Through January 31, 2020: 50% refund
      • February 1, 2020 or later: No refund (No shows are ineligible for registration fee refunds.)
    • Are meals included with my full conference pass?
      • Yes, breakfast and lunch are provided to all attendees over the main conference days (Tuesday, March 31–Thursday, April 2).
      • Evening heavy hors d'oeuvres options will be offered at the Welcome Reception on Tuesday and at the Bash on Wednesday.
    • Is there an additional charge for certification and training?

      Yes, Adobe, Marketo, and Magento training and certification will be available for purchase to registered full conference attendees


      Training
      (in addition to required full conference pass)
      Adobe Digital Learning Services* two-day courses March 29–30 US $1,600
      Adobe Digital Learning Services* one-day courses March 29 or March 30 US $800
      *If you have any questions about your ADLS subscription, please contact SummitADLS@adobe.com.
      Magento U March 29 or March 30 one-day courses $600
      Magento U March 29 or March 30 half-day courses $300
      Marketo University one-day course $695


      Certification
      Adobe Summit and Magento Imagine attendees will receive 30% off Magento Certification exams. The below prices include the 30% discount.


      Adobe Certification Exam $80
      Marketo Certified Associate Exam $75
      Marketo Certified Expert Exam $175
      Magento 2 Certified Associate Developer Exam $137
      Magento 2 Certified Order Management Developer Exam $182
      Magento 2 Certified Solution Specialist Exam $182
      Magento 2 Certified Professional Front End Developer Exam $182
      Magento 2 Certified Order Management Developer Exam $182
      Magento 2 Certified Professional Developer Exam $182
      Magento 2 Certified Professional JavaScript Developer Exam $182
      Magento Certified Professional Cloud Developer Exam $182
      Magento 2 Certified Professional Developer Plus Exam $207

    • What are Magento Certification Exams?

      Experienced Magento professionals can validate their real-world skills by earning a Magento Certification. Magento Certification Exams are geared toward professionals who want to differentiate themselves from the competition with the ultimate Magento credential.
      For more information, please visit the Magento U website.

    • What is Marketo Certification?

      Marketo’s Certification Program provides a highly-respected technical marketing credential for Marketo practitioners and partners that demonstrates knowledge, ability, and experience. Our certification program is rigorously developed, professionally administered, and globally recognized. Marketo certification is open to Marketo practitioners and partners.

      • The Marketo Certified Associate exam is composed of 60 multiple choice questions and must be completed within 90 minutes. A minimum passing score is 76%.
      • The Marketo Certified Expert exam is composed of 75 multiple choice questions and must be completed within 90 minutes. The minimum passing score is 70%.

      To prepare for the Marketo Certified Associate or Expert exam please visit Marketo Certification. It includes a list of recommended topics and preparation resources.


      A laptop is not necessary, loaner laptops will be available for those unable to use their own.

    • What is Adobe Certification?

      The Adobe Certified Expert is a highly respected technical credential for Adobe practitioners and partners who demonstrate the knowledge and experience to help optimize the value of Adobe Experience Cloud solutions.


      Adobe certifications require in-depth knowledge of the planning, development, and implementation of Adobe solutions. Adobe exams measure knowledge and skills for a specific job role and require a minimum of 2 years of working experience. To prepare for the Adobe exam, see additional certifications/requirements information the Adobe website.


      A laptop is not necessary, loaner laptops will be available for those unable to use their own.

    • What is included in the $200 guest social pass?
      • Guest passes have access only to the following evening events: Welcome Reception (Tuesday, March 31) and Summit Bash (Wednesday, April 1).
      • Must be purchased by a registered Summit attendee. Passes are not sold separately. One guest pass per registered attendee.
      • Guests must be 21 years or older and accompanied by the Summit registrant who purchased the guest pass.
    • Where is the Summit meeting space located?

      All Summit sessions and meeting rooms are held in the Sands Convention Center and Venetian Congress Center, located between The Venetian and The Palazzo hotels; as well as the new CAESARS FORUM. CAESARS FORUM is ‘next door’ and a 10 minute walk to the Sands Convention Center and Venetian Congress Center. Shuttle service between meeting areas will be available. More information to follow.

    • How do I access my account, change personal information, and add registration packages?

      Log in to your dashboard to make these changes. Please note that hotel changes can only be made in the dashboard up through February 28.

    • What is the age requirement for attending Summit?

      Summit attendees must be at least 21 years of age. No one under 21 (including infants) will be admitted. If you are purchasing a guest pass, the guest must be 21 years of age.

    • What kind of identification do I need to gain access to any Las Vegas lounge/bar/club?

      A government issued ID stating you are 21 is required at all Las Vegas venues. Even at Summit hosted events, your Summit badge will not be enough to gain access due to strict enforcement.
      We highly recommend having your government issued ID or International passport with you at all times.

    • Will I receive confirmation of my Summit registration?

      Yes. After you register online, you will receive an automated email confirming your registration.

    • What is the substitution policy?

      Attendee substitutions from the same company may be made at any time at no charge but must be made in writing. Substitution requests for individuals outside the company will not be granted.
      Please follow this procedure:

      • The replacement attendee will need to set up an account and stop on the Pass Selection page of registration.
      • Once an account has been set up for the replacement attendee, email your substitution requests to Registration Support. Please include: full names of both the original registrant and the replacement registrant.
      • Registration Support will transfer the registration and send a confirmation to the new registrant.
      • Cancellation of travel is the exclusive responsibility of the registrant.
      • Transfer or cancellation of the hotel, after (insert hotel cutoff date), must be made directly with the hotel.
    • Where can I find the conference agenda?

      Both Summit and Magento Imagine agendas can be found on the agenda page of the Summit website.

    • What are the onsite registration hours?

      We’ve added extended registration hours for your convenience.  We recommend picking up your conference materials at registration on Sunday or Monday to beat the rush on Tuesday morning.


      Registration will be available at CAESARS FORUM as well as Venetian Congress Center.
      General registration
      Sunday, Mar 29: 7:00am–7:00pm
      Monday, Mar 30: 7:00am–8:30pm
      Tuesday, Mar 31: 6:30am–8:30pm
      Wednesday, April 1: 7:30am–7:00pm
      Thursday, April 2: 8:00am–5:30pm

    • What if I lose my badge onsite?

      You may get a replacement badge at the Registration Desk at Venetian Congress Center. Lost conference badges are subject to a $250 replacement fee. Guest social passes are subject to a $200 replacement fee.

    • What if I need a visa application?

      To receive a Visa application, you must first complete your Summit registration. During registration you will be asked if you require Visa assistance. Select "yes" and provide the required information. A Visa letter will be sent to you within 48 hours of completing your registration. If you do not receive a visa in time to travel to the United States for Summit, your registration fees will be fully refunded.

    • I have completed registration. When and where do I pick up my badge?
      • You can pick up your badge at Registration, located in the Venetian Ballroom of the Congress Center and in CAESARS FORUM during registration hours.
      • You will be required to show a government-issued photo ID, such as a driver’s license or passport and passes cannot be picked up on behalf of someone else.
      • Summit|Imagine passes will not be mailed.
    • I am a member of the press. Are press passes available?

      Passes are available for print and newswire reporters, freelance reporters and bloggers, broadcast journalists and photographers. You must be categorized as a third-party (i.e., media) and unaffiliated with a vendor, partner or an entity with a vested business interest in Adobe. In order for us to review your press pass request, please send the following to  summitpr@adobe.com:

      • A link to the current page of your publication or blog’s website with your name and title shown as part of the editorial team.
      • A bylined article or blog post about the digital marketing/advertising industry that has posted in the last six months.
      • For freelance reporters, please also provide a letter or official email from a publisher or editor from a known news organization that states you are covering Summit 2020 on assignment.

      Press passes provide access to Summit keynotes, sessions, and exclusive press activities during the main conference days (March 31–April 2). Note that press passes do not provide access to the Adobe Digital Learning Services courses (March 29–30) or Partner Day (March 30). If you are an industry analyst requesting a pass to Summit, please e-mail  adobear@adobe.com. If you are a financial analyst requesting a pass to Summit, please e-mail  ir@adobe.com.

  • Scheduling and Attending Sessions
    • What breakouts can I sign up for with my full conference pass?
      • All breakout sessions and labs (Monday–Thursday, March 30–April 2)
      • The Summit Scheduler will be available starting January 2020.
    • Do I need to schedule sessions in advance?
      • Yes, to secure a seat in any breakout, you should add it to your personal Summit schedule. Some breakout sessions will sell out, so schedule as soon as possible.
      • The Summit Scheduler will be available starting January 2020.
    • What is the Summit Scheduler?
      • The Scheduler is an online tool to build your personalized breakout schedule.
      • Registered attendees can access it by signing in on summit.adobe.com/na. Some breakout sessions will sell out, so schedule as soon as possible.
      • The Summit Scheduler will be available starting January 2020.
    • How do I find my individual session schedule?
      • Log in to the Summit Session Catalog with the username and password you created when you registered for Summit.
      • From this view click the Calendar tab to view your individual schedule.
    • How do I schedule sessions and build my Summit schedule?
      • Log in to the Summit Session Catalog with the username and password you created when you registered for Summit.
      • Adding a session in Catalog view:
        • Search for sessions by keywords or applying the various search filters to find what interests you.
        • Within the session details of the session you’d like to add, click Schedule to add the session to your schedule at the specified timeslot.
      • Adding a session in Calendar view:
        • Hover over your schedule and select one of the clickable time blocks to view sessions scheduled at that time.
        • Click Schedule to add the session you want to add to your schedule at the specified timeslot.
        • The session will now show in your Summit Schedule.
    • Can I mark sessions I like as favorites?
      • Favoriting sessions
        • In Catalog view, click the star icon to the right of the session you’d like to favorite. Note that this does not add the session to your schedule.
        • Check the Show Favorites Only box below the search bar to display only sessions you’ve marked as your favorites.
    • I see a session in the catalog that does not appear schedulable. How can I schedule it?
      • For certification and training courses
        • These are only available as an additional purchase through registration. Log back in to the registration dashboard and click ‘manage group passes and purchase’ to add certification or training to your schedule, while space is available.
      • For main conference sessions and labs
        • If a session or lab does not have a designated date and time, please check back soon, as we are publishing and scheduling new breakouts on a regular basis.
    • How do I delete or swap a session on my schedule?
      • Delete a session
        • Remove a session in Calendar view:
          • Click on the session you’d like to remove from your schedule and select: Remove from Schedule.
          • Note: upon confirming this action, the session will be removed from your schedule. If there is a waitlist for the session, a waitlisted attendee will automatically be added in your place.
        • Remove a session in Catalog view:
          • Search for the session you’d like to remove in the session catalog.
          • Click the Scheduled button and confirm that you want to remove it from your schedule.
          • You’re now free to search for other sessions to schedule in its place. Apply the Day filter to narrow your search.
      • Swap a session
        • Swap a session in catalog view:
          • Find the session you want to schedule in the catalog and select Schedule.
          • Confirm if you want to replace the existing scheduled session with the new one or not.
          • Make your selection and click Schedule Session to update your schedule.
        • Swap a session in calendar view:
          • Click in the time block behind the session that is on your schedule. Find the new session you’d like to add and click Schedule. Confirm if you want to replace the scheduled session with the new one or not and click Schedule Session.
    • When is the schedule final?
      • Our breakout schedule can change all the way up to the conference.
      • We aim to make our final changes a couple of weeks before the conference; however, sometimes unforeseen circumstances can necessitate a last-minute time change or cancelation.
    • Do the room assignments change?

      Yes. Room assignments will be displayed in the catalog and on your personal Summit calendar the week before the event. Please plan to access your Summit calendar before arriving at Summit to identify the rooms in which your breakouts take place. The Summit App will also be a great resource onsite to see where the breakouts are happening.

    • Why do the sessions and labs overlap sometimes?

      Staggered start times occur due to the difference in length of sessions and labs, and maximizing the number of sessions and labs we can offer. The staggered times also helps reduce hallway congestion.

    • What is the difference between sessions and labs?
      • Sessions: Presentation followed by Q&A. 60 minutes
      • Labs: Hands-on training with a provided PC or Mac, preloaded with all the necessary software and files you need. 90 minutes
    • What is required in Summit breakouts and do I need to bring anything?
      • Sessions: We recommend you bring something to take notes with: pen and paper, tablet, computer, etc.
      • Labs: All required equipment and files will be provided for you.
    • What is included in my additional training?
      • Additional training consists of half-day or full-day courses to help you learn beginner to experienced concepts and key features in the Adobe, Marketo, or Magento product families. Courses are taught by our certified instructors via hands-on and/or lecture and product demos. This training is available for an additional fee to your Summit full pass registration.
    • What does my experience level need to be for breakouts?

      Summit offers breakout sessions geared toward marketing professionals with varying proficiencies in Adobe Experience Cloud. While our breakouts range in technical level from novice to advanced, we recommend attendees have a solid knowledge and proficiency of Adobe Experience Cloud tools and services to benefit the most from the education sessions at Summit. The suggested technical level is listed in the description of each breakout

    • What is the online waitlist policy?
      • If a breakout is sold out, you may add yourself to the online waitlist.
      • If a seat in the class becomes available, you will automatically be added to the breakout and will be notified via email.
      • Waitlists will be cleared three weeks prior to Summit, to allow waitlisted attendees the opportunity to sign up for other available sessions.
      • You will receive an email notification to alert you that the waitlist has been cleared and closed.
      • There will be options for attending these sold-out sessions onsite — please see onsite wait line policy.
    • Can I simultaneously register for a session and add myself to a waitlist for another session at the same or overlapping timeslot?
      • No, the Summit Scheduler does not allow for double-booking.
      • We recommend that if there are two sessions you are interested in attending at the same time, you register for the one that has space to reserve your seat.
    • I’m on the online waitlist for a session. Does this guarantee I will get a seat in the class?
      • No, getting added to the online waitlist does not guarantee you a seat in a breakout.
      • Three weeks prior to Summit, attendees will be cleared from the waitlist and all waitlists will close.
      • Waitlisted attendees will be notified at this time and advised to sign up for an open breakout.
    • If I’m on the online waitlist will I have priority in getting into the session onsite if there are seats available?

      No, the online waitlist does not carry over to the onsite wait line for a breakout. Waitlists will be cleared and closed three weeks prior to Summit. Please see the onsite wait line policy.

    • What is the onsite wait line policy?
      • If you are not pre-enrolled for a breakout, you can stand in the onsite wait line outside the breakout room.
      • We suggest you arrive 15-20 minutes prior to the breakout start time.
      • Two minutes prior to the start of the breakout, if seats are available, the door monitor will allow wait line attendees into the room.
    • If I have pre-enrolled for a breakout, will my seat still be reserved?
      • Your seat will be reserved until three minutes before the breakout start time.
      • If you fail to arrive three minutes prior, your seat will be forfeited.
      • Please arrive early to secure your seat. Your enrollment in a breakout will be scanned and validated at the time of entry.
    • Are waitlists available for additional training courses?
      • We do not have waitlists for additional training courses.
      • If you are interested in signing up for a training course that is full, you may contact Registration Support to have your name added to the interest list.
      • If space should open in the course, you will be contacted and given the opportunity to purchase the training.
    • Will I get copies of the presentations and materials?
      • We will post presentations and materials when Summit is over for all breakouts for which we are permitted to share such documents.
      • Materials will be available for download via the Summit Catalog when you are logged in.
      • Some of our speakers are bound by copyright or licensing agreements and therefore do not permit us to make their materials available for download. A link to your attended sessions will be available from the scheduler or dashboard.
    • Is there a certification of completion for any labs?
      • While we do not provide any certificates of completion, you can use your Summit session schedule as proof of attendance and class completion.
  • Hotel and travel
    • What are the Summit hotels for 2020?

      The discounted hotel blocks will fill quickly, so book your room early. Room rates are based upon availability and special rates expire at midnight Sunday, March 1, 2020. To take advantage of our discounted negotiated rates, you must book through the Summit registration system.


      The Venetian | The Palazzo
      (Venetian) 3355 S Las Vegas Blvd, Las Vegas, NV 89109
      Phone 702-414-1000


      (Palazzo) 3325 S Las Vegas Blvd, Las Vegas, NV 89109
      Phone 702-607-7777


      Special Summit room rate: US$250/night (includes resort fee and excludes taxes)


      With the exception of children twelve and under staying with an adult, an additional charge of US $50.00 per night will be assessed for each occupant in excess of two.


      Wynn | Encore Las Vegas
      (Encore) 3131 S Las Vegas Blvd, Las Vegas, NV 89109
      Phone 702-770-7000


      (Wynn Las Vegas) 3131 S Las Vegas Blvd, Las Vegas, NV 89109
      Phone 702-770-7000


      Special Summit room rate: $224/night (includes resort fee and excludes taxes)


      With the exception of children twelve and under staying with an adult, an additional charge of US $50.00 per night will be assessed for each occupant in excess of two.


      Transportation: Wynn | Encore Las Vegas is located directly next door to The Palazzo and Sands Expo Center. Guests can easily walk to the main conference events using the pedestrian bridge that directly connects the two hotels across Sands Avenue. Adobe transportation will not be provided.


      The LINQ Hotel + Experience
      3535 S. Las Vegas Boulevard


      $153/night (includes resort fee and excludes taxes)


      With the exception of children twelve and under staying with an adult, an additional charge of $30.00 per night will be assessed for each occupant in excess of two.


      The LINQ is located across the street from The Venetian and Sands Expo Center.


      Caesars has recently invested in both Harrah’s Las Vegas and The LINQ to align their quality with the beautiful FORUM. The LINQ + Experience is ‘designed to fuel connections’. Rooms include cutting-edge technology, modern furnishings and close access to the LINQ Promenade and The High Roller. You’ll be impressed with the trendy, social environment that encourages networking and fun.


      Harrah’s
      3475 S. Las Vegas Boulevard
      $163/night (includes resort fee and excludes taxes)


      With the exception of children twelve and under staying with an adult, an additional charge of $30.00 per night will be assessed for each occupant in excess of two.


      Harrah’s is connected to CAESARS FORUM via a skybridge.


      Caesars has recently invested in both Harrah’s Las Vegas and The LINQ to align their quality with the beautiful FORUM. Harrah’s Las Vegas rooms and casino have been modernized with elegant, contemporary décor from the inside out.

    • What does the resort fee include?

      The Venetian | The Palazzo
      The resort fee includes unlimited local/toll free calls and in-suite internet access, and daily access for two adults to the fitness facility within Canyon Ranch Spa Club.


      Wynn | Encore Las Vegas
      The resort fee includes unlimited local/toll free calls, in-room internet access for up to 4 devices, daily access for 2 adults to the fitness center, complimentary Self/Valet parking, printing of boarding passes and priority access to Wynn nightclubs for tickets purchased through Wynn Concierge.


      The LINQ Hotel + Experience
      The LINQ Hotel. The resort fee includes unlimited local/toll free calls, daily access for 2 adults to the fitness center and in-room internet access for up to 2 devices.

      Harrah’s
      Harrah's The resort fee includes unlimited local/toll free calls, daily access for 2 adults to the fitness center and in-room internet access for up to 2 devices.

    • If I don’t want services provided by the resort fee, can it be waived?

      This fee is required by the hotels and is not optional. This fee is lower than the hotel’s typical resort fee as part of your reservation through the Summit registration system. The standard daily resort fee for Venetian | Palazzo is $45, Wynn | Encore Las Vegas is $39, and The LINQ Hotel and Harrah’s is $35.

    • Are there smoking rooms available to book for Summit?

      Please contact the hotel prior to arrival to confirm availability for non-smoking or smoking rooms.

    • What if my desired hotel does not show up in the registration flow?
      • The reservation process is a live booking system and will only show availability based on your date range. You may try adjusting your dates or checking back later.
      • The negotiated rates are only available through Summit registration and will sell out. Please book as early as possible to guarantee you can take advantage of our discounts.
    • How do I make changes to my hotel reservations?
      • Before March 1
      • New hotel reservations or changes to existing reservations can be made in My Dashboard.
      • After March 9
      • All reservation changes will need to be made directly with the hotel.
      • The hotel will not have record of your reservation until this date.
    • Is there an age requirement to check into my hotel?

      All Summit hotels require you to be 21+ to book. Please contact the hotels directly for further questions.

    • My hotel confirmation for The Venetian | The Palazzo says I have a suite but I didn’t book this; am I being charged more?

      No. Both The Venetian and The Palazzo offer all-suite accommodations at their hotels.

    • Can I choose what bed type I want?

      During your hotel registration, you’ll be asked for your bed type preference (King or two beds). Note that this room assignment is based on hotel availability and is not guaranteed. If you’d like to guarantee a room with two beds, you will need to contact the hotel directly after March 9 to do so. A nightly upcharge will be applied to your reservation for a room with two beds. Fees vary by hotel:
      The Venetian | The Palazzo $30
      Wynn | Encore Las Vegas $50
      The LINQ $30
      Harrah's $30

    • When will my credit card be charged a deposit?

      During the week of March 2nd, you will be charged one night's room and tax as a guarantee for your reservation. This deposit will be applied against your final bill. Please make sure the credit card entered is valid. If the deposit is NOT received, your reservation will not be guaranteed and will be canceled. If a receipt is needed, this can be provided by the hotel directly. Note: A credit card is still required upon check in to your hotel for your remaining nights and any incidentals.

    • What is the pre-authorized amount for incidentals?

      Upon check-in, the hotel will authorize $100-$150 per night onto your debit/credit card on file in order to access in-suite amenities, including phone, movies, refreshment center, and also for any hotel dining outlets charged to your suite. Any unused authorized funds will be released back to you between 3-5 business days after your departure. Because of this hold, it is recommended that you use a credit card for these authorizations so that your personal funds on your debit card will not be affected during your stay.

    • What is the hotel cancellation policy?

      72 hours prior to your arrival date. If you fail to cancel by this deadline, your one night room/tax deposit will be forfeited.

    • I’m staying at The Palazzo, can I check in at The Venetian? Or — I’m staying at The Venetian, can I check in at The Palazzo?

      No. The Venetian and The Palazzo have completely separate entrances and front desks. Please check your final details communication carefully before arriving at the hotel and inform your cab driver of your assigned tower.

    • I’m staying at Encore, can I check in at Wynn? Or — I’m staying at Wynn, can I check in at Encore?

      No. Encore and Wynn have completely separate entrances and front desks. Please check your final details communication carefully before arriving at the hotel and inform your cab driver of your assigned tower.

    • What is the difference between Palazzo and Venetian locations?

      Both hotels offer comparable all-suite accommodations that are very similar in size and amenities, but differ in décor. The Palazzo hotel itself is smaller than The Venetian but shares the same unique Italian feel. Both hotels are within the same walking distance to the convention center and all of the restaurants, casinos and other hotel features are connected under the same roof and can be accessed from either tower. See hotel map for more location details.

    • Is CAESARS FORUM at Caesars Palace?

      CAESARS FORUM is a brand new conference facility connected by sky walk to Harrah’s and The LINQ Hotel + Experience, and The LINQ Promenade. It is not connected to Caesars Palace, and is on the opposite side of Las Vegas Blvd from The Forum Shops at Caesars Palace. The most convenient hotels to CAESARS FORUM are Harrah’s Las Vegas and The LINQ Hotel.

    • When do I get a confirmation number?

      Hotel confirmation numbers will be included in the final details communications the week of March 9. Hotels will not have a record of your reservation until after March 9.

    • What is the closest airport?

      McCarran Las Vegas International Airport (LAS) is the main commercial airport for the Las Vegas Valley and Clark County, Nevada. It is located two miles from the Las Vegas Strip and 15 miles from downtown. Numerous transportation options are available.

    • How do I get a copy of my receipt from the hotel?

      All hotel billing and invoice receipts will be provided by the hotel. A one night deposit will be charged to your credit card the week of March 9. The hotel can provide a receipt for this single charge, if needed. The deposit charge will be applied to the overall cost of your hotel stay. Your entire hotel expenses will be charged at the completion of your stay. A final bill and receipt will be generated at that time. If you need extra copies or additional documentation of your hotel expenses, contact the hotel directly.


      Note: Your full hotel expenses will not be charged when you reserve your hotel in registration. The credit card will be used to hold the hotel and charge a one-night deposit.

    • How do I get from the airport to my hotel?

      There are many different transportation options in Las Vegas, including shuttle buses, taxis, car rentals, and limousine services. The taxi system in Las Vegas is very robust, with continuous service available from The Venetian hotel to and from McCarran International Airport. The average cost of a taxi ride from The Venetian to the airport is US$30. Hotel shuttle buses are also available and are generally around $9.

    • What kind of weather should I anticipate?

      The average temperatures in Las Vegas in March range from a low of 44 degrees to a high of 78 degrees.

    • Is parking available at the Sands Convention Center?

      While the Sands Expo itself does not have separate, designated parking specifically for convention-attendees, attendees can use the parking structures at the Palazzo Hotel and Casino, and Venetian Hotel and Casino – both of which are under one roof and attached to the Sands Expo and Convention Center. These parking structures are free to guests of the hotel, there is a fee for non-guests.

    • What is the walking distance from the hotels to the conference spaces?

      • Encore at Wynn Las Vegas
        • Sands Expo Convention Center – 0.8 miles
        • Caesars Forum – 1.2 miles
      • Harrah’s Las Vegas Hotel & Casino
        • Sands Expo Convention Center – 0.7 miles
        • Caesars Forum – 0.5 miles
      • The LINQ Hotel + Experience
        • Sands Expo Convention Center – 0.8 miles
        • Caesars Forum – 0.6 miles
      • The Palazzo Las Vegas
        • Sands Expo Convention Center – Onsite location
        • Caesars Forum – 0.8 miles
      • The Venetian Las Vegas
        • Sands Expo Convention Center – Onsite location
        • Caesars Forum – 0.6 miles
      • Wynn Las Vegas
        • Sands Expo Convention Center – 0.3 miles
        • Caesars Forum – 0.7 miles

  • Other conference details
    • What is the Summit mobile app?

      The Summit mobile app gives you the latest information to help you make the most of your MAX experience. View, schedule, and cancel sessions; get access to the Summit agenda, announcements, and conference maps; and connect with other attendees. iOS and Android versions of the Summit App will be available soon.

    • What is the tax ID number?

      The tax ID number for Summit is 77-813311152.

    • How do I obtain a W-9 form?

      To request a W-9 form, send an email to Customer Support.

    • How should I dress?

      During the conference, business casual attire is appropriate. Plan to bring a jacket for the cool session rooms and cooler evening temperatures.

    • Where can I charge my mobile device?

      While there will be charging options throughout the meeting space in lounges and in the Meeting Zone, all attendees are encouraged to bring their own charging bank to insure you have enough power throughout the long days at Summit.

    • Are there any security guidelines in place for attendees at Summit?

      The safety and security of our employees, staff, exhibitors and attendees is our priority. Our Adobe security team works closely with the venue security teams and law enforcement authorities to identify risks, assess them and develop security plans for our events.


      Everyone attending our events should be aware that the following are in place:

      • Security staff may approach you to assist outside, at entry or inside the event.
      • Staff and attendees are required to wear their event badge during all event activities.
      • All bags are subject to search while attending our events.
      • First aid room and emergency medical support are available

      Everyone attending our events is requested to:

      • Present a government-issued photo ID to pick up your badge on-site and at all times. Acceptable forms of ID:
        • US-based attendees – State-issued driver’s license/Identification
        • International attendees – Passports (of any country)
      • Keep personal property with you at all times and do not leave any items unattended
      • Selfie sticks and similar items are not allowed
      • Tripods and other professional photography equipment is only allowed to be used by approved personnel
      • Report anything that looks unusual, suspicious or just out of place to a member of event staff
      • Attendees, sponsors, exhibitors, vendors, etc. are subject to be ejected from the event for violations of any policies, inappropriate behavior or failure to follow directions of the staff or security (without refunds of registration fees). Please reference the Code of Conduct for more information
      • Event credentials must be surrendered to event staff or security upon request
    • What is Adobe’s commitment to ‘going green’ at Summit?

      We recognize that Summit is part of a much larger community, and we’re committed to making this an eco-friendly event in whatever ways we can. In addition, The Venetian was awarded a “Gold” designation as a part of TripAdvisor’s “greenleaders” program.

    • Does Adobe have a code of conduct for the event?

      Yes, you can find the Summit code of conduct here.

    • I have specific questions that are not addressed here. Who can help me?

      For further questions, email summitsupport@adobe-summit.com.

  • Accessibility at Summit

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