Get your Summit questions answered.

In-person Summit

• Summit overview, In-person Summit

  What is Adobe Summit?

  Adobe Summit is the premier digital experience conference. Summit 2025 will be held March 18–20, 2025 as an in-person and online event, featuring innovative keynotes, 200+ sessions, hand-on labs, preconference trainings, and networking activities. It’s a unique opportunity to learn about the latest digital trends, connect with peers and experts from around the world, and explore the inspiring future of customer experience.

  When and where is Summit 2025?

  The in-person event is held in Las Vegas at The Venetian Convention and Expo Center.

  • March 17, Preconference
  • March 18–20, Conference

  The online event will take place March 18–19, 2025.

  Is there a conference mobile app?

  There is an Adobe Summit mobile app available to in-person Summit attendees. Visit your attendee dashboard(opens in a new window) to learn more.

  How can I connect with other attendees during the event?

  • Meet other attendees in your sessions.
  • Download the Summit mobile app to connect with other in-person attendees.
  • Explore the Community Pavilion to make new connections.
  • Spend time in the Meeting Zone, a dedicated area for attendee meetings.
  • Take advantage of built-in networking opportunities, including Summit Bash, receptions, and meals.

• Agenda, In-person Summit

  What is the agenda for Adobe Summit?

  The in-person agenda includes three days of keynotes, Sneaks, and more than 200 sessions and hands-on labs. It also includes evening networking activities, including the Welcome Reception and Summit Bash. In addition, the Community Pavilion offers access to Adobe product experts and sponsors with the latest products and services for Experience Makers. Check out the in-person agenda page for more information.

  • Preconference (only available in person): Monday, March 17
  • In-person conference: Tuesday, March 18 through Thursday, March 20

  Is the Adobe Summit schedule final?

  Our session schedule may change all the way up to the conference. We finalize the session schedule a couple weeks before the conference. However, sometimes unforeseen circumstances can necessitate a time change or cancellation.

• Sessions and speakers, In-person Summit

  What are the session tracks?

  • Analytics
  • B2B Marketing
  • Commerce
  • Content Management
  • Content Supply Chain
  • Customer Acquisition
  • Customer Data Management
  • Customer journey Management
  • Developers
  • Generative AI
  • Trends and Inspiration
  • Unified Customer Experience
  • Workflow and Planning

  View the track descriptions here.

  Where can I find the Summit speakers?

  Visit the speaker page to learn more about our 2025 speakers. You can filter by type, track, product, and area of expertise.

  What does my experience level need to be for sessions?

  Sessions range from beginner to advanced. We recommend attendees have a solid knowledge and proficiency of Adobe Experience Cloud tools and services.
  
  To help select the sessions that are appropriate for your skill level, Summit technical levels are defined as follows:

  • Beginner: This product or topic is either new to you or you’d like to brush up or focus on basic and essential skills, techniques, and industry standards.
  • Intermediate: Take your skills to the next level with content geared toward refining and expanding your mastery of the featured product.
  • Advanced: You live in this featured product every day and consider yourself an expert. These sessions will provide the latest and most advanced techniques to enhance your workflow.

  I’m interested in being a session speaker. Who do I contact?

  To apply for Summit 2026, please reach out to event support to be added to our interested speakers list. We'll contact you when the speaker application form opens late September 2025.

• Registration, In-person Summit

  What is included in my full conference registration?

  • Keynotes (Tuesday, March 18–Wednesday, March 19)
  • Sneaks (Wednesday, March 19)
  • Strategy Keynotes (Tuesday, March 18–Wednesday, March 19)
  • 200+ sessions and hands-on labs (Tuesday, March 18–Thursday, March 20)
  • Adobe Digital Experience Certification Exams (Tuesday, March 18–Thursday, March 20)
  • Welcome Reception sponsored by Infosys (Tuesday, March 18)
  • Community Mixer (Wednesday, March 19)
  • Summit Bash (Wednesday, March 19)
  • Community Pavilion (Tuesday, March 18–Thursday, March 20)
  • Light meals for breakfast and lunch (Tuesday, March 18–Thursday, March 20)
  • Hors d'oeuvres and refreshments at Welcome Reception and Summit Bash (Tuesday, March 18–Wednesday, March 19)

  Are meals included with my full in-person conference pass?

  Yes, light meals are provided for all in-person attendees for breakfast and lunch during the main conference days (Tuesday, March 18 through Thursday, March 20). Evening hors d'oeuvres options will be offered at the Welcome Reception on Tuesday and Summit Bash on Wednesday. While efforts will be made to accommodate a broad range of dietary requirements, if you have an extreme allergy or dietary restriction, you are encouraged to arrange for meals on your own as necessary.

  What is the policy for attendee substitutions?

  Attendee substitution requests should be sent to event support. To ensure a smooth transfer, please make sure the original attendee and replacement are copied on the request.
  
  Please follow this procedure:

  • The replacement attendee will need to register for an account using the Summit registration process, but they should stop at the orders page.
  • Once an account has been set up for the replacement attendee, email your substitution requests to event support. Please include the full names and registered emails of both the original participant and the replacement participant.
  • Event support will transfer the registration and send a confirmation to the new participant.
  • Cancellation of travel is the solely the responsibility of the participant.
  • Transfer or cancellation of hotel bookings, after February 21, 2025 must be made directly with the hotel.

  How do I access my account, change personal information, and add registration packages?

  Log in to your attendee dashboard(opens in a new window) to make these changes.

  When and where can I pick up my badge?

  You can pick up your badge at registration, located in The Venetian Convention and Expo Center during event days. You will be required to show a government-issued photo ID, such as a driver’s license or passport. Summit badges will not be mailed and cannot be picked up on behalf of someone else. You are required to wear your badge in plain view when attending any Summit-related event.

  What are the onsite registration hours?

  Check in anytime during these hours and beat the rush on Tuesday morning. Hours are subject to change.

  • Sunday, March 16: 7:00am–7:00pm
  • Monday, March 17: 7:00am–8:30pm
  • Tuesday, March 18: 6:30am–7:00pm
  • Wednesday, March 19: 7:00am–7:00pm
  • Thursday, March 20: 8:00am–3:00pm

  What if I lose my badge onsite?

  All lost badges are subject to a $250 replacement fee.

• Scheduling and attending sessions, In-person Summit

  What is the difference between the various session types offered?

  • Keynotes: A look at the latest industry trends and newest tools in digital marketing. Available in person and online.
  • Sneaks: A sneak peek at the latest innovations we’re exploring in Adobe Labs. Available in person and online.
  • Strategy Keynotes: Take a deep dive into what’s ahead with Adobe leaders and customer speakers. Available in person and online.
  • In-person sessions: 60-minute presentation including Q&A. Most in-person sessions will be available on demand after the event.
  • In-person labs: 90-minute hands-on training on Summit provided Mac equipment, preloaded with all the necessary software and files you need. Labs will not be available on demand.
  • Community Pavilion Theaters: Short-form sessions with some of your favorite speakers and partners. Available only in person.
  • In-person Certification Exams: Take an on-site Adobe Digital Experience Certification exam free of charge.
  • Online Sessions: 30-minute presentation. Sessions will be available on demand immediately after their premiere.

  How do I find my individual session schedule?

  1. Log in to the attendee dashboard(opens in a new window) for Adobe Summit.
  2. Scroll to the Sessions section to view any sessions you have scheduled and favorited.

  How do I schedule sessions and build my Summit schedule?

  1. Log in to the attendee dashboard(opens in a new window) with the Adobe ID and password you used when you registered for Adobe Summit.
  2. Scroll to the Sessions section and select View all sessions to go to the session catalog, where you can sort and filter to find content relevant to your interests.

  Do I need to schedule in-person sessions and labs in advance?

  Yes, to secure a seat in any session, you must add it to your personal Summit schedule. Sessions and labs will sell out, schedule as soon as possible.

  How do I delete or swap a session on my schedule?

  Delete a session:

  • To remove a session in My schedule view:
    • Click on the session you’d like to remove from your schedule and click Scheduled and Yes, remove session.
    • Note: upon confirming this action, the session will be removed from your schedule.
  • To remove a session in Sessions view:
    • Search and find the session you’d like to remove in the session catalog.
    • Click Scheduled and Yes, remove session.
    • Search for other sessions to schedule in its place. Apply the Day filter to narrow your search.

  
  Swap a session:

  • To swap a session in My schedule view:
    • Click on the time block behind the session that’s on your schedule.
    • Find the new session you’d like and click Add to schedule. Confirm if you want to replace the scheduled session with the new one or not and click Schedule session.
  • To swap a session in Sessions view:
    • Find the session you want to schedule in the catalog and click Schedule. If you have a conflict at this same time, you’ll be prompted to confirm which session you would like in this timeslot. Confirm if you want to replace the existing scheduled session with the new one or not.
    • Make your selection and click Schedule session to update your schedule.

  If I have pre-enrolled for a session, will my seat still be reserved?

  Your seat will be reserved until three minutes before the session start time.
  
  Two minutes prior to the start time, attendees will be admitted on a first come, first served basis as seats are available, regardless of enrollment.
  
  Please arrive early to secure your seat. Your enrollment in a session will be validated and scanned at the time of entry.

  What are the waitlist policies for in-person sessions?

  Joining a session waitlist does not guarantee you a seat in the session. Three weeks prior to Summit, all waitlists will close. At that time, any waitlisted attendees who were not admitted to the session will be notified and advised to sign up for an open session.
  
  Online waitlist:

  • If a session is sold out, you may add yourself to the online waitlist.
  • If a seat in the class opens up and you are next in line on the waitlist, you will automatically be added to the session and notified via email.
  • Waitlists will be cleared three weeks prior to Summit, to allow waitlisted attendees to sign up for other available sessions — you will receive an email notification to alert you that the waitlist has been cleared and closed.

  
  Onsite waiting line:

  • If you are not pre-enrolled for a session you can stand in the onsite waiting line outside of the session room.
  • We suggest you arrive 15-20 minutes prior to the session start time.
  • Two minutes prior to the start of the session, if seats are available, the door monitor will admit attendees into the session on a first come, first served basis as seats are available, regardless of enrollment.

  Can the room assignments for sessions change?

  Yes. Room assignments will be displayed in the session catalog and on your schedule the week before the event. Please plan to access your schedule via the Summit mobile app before arriving at Summit to identify the rooms in which your sessions take place.

  Why do the sessions and labs overlap sometimes?

  We try to balance out the schedule so that everyone can still attend the same minimum number of sessions and labs per day. We also try to avoid sessions ending at the exact same time that labs begin (or vice versa) to help ensure attendees can get from one to the other before the sessions begin.

  What is required for Summit sessions and labs, and do I need to bring anything?

  Sessions:
  We recommend you bring something to take notes with: pen and paper, tablet, laptop, etc.
  
  Labs:
  All necessary equipment and files will be provided for you.
  
  In limited cases, we may reach out in advance of Summit to ask you to bring your own laptop or mobile device, but those cases are limited and will be communicated in advance. Read the lab description thoroughly for any requirements.

  Will I get copies of the presentations and materials for in-person sessions and labs?

  • PDFs of session presentations will be available for download from the individual session pages during the event.
  • Attendees must be registered and logged in to download or access session presentations and files.
  • Some of our speakers are bound by copyright or licensing agreements and therefore do not permit us to make their materials available for download.
  • Please note that in-person lab materials are not available to Summit Online attendees.

  How do I purchase preconference training courses?

  Preconference training courses are only available for the in-person event on March 17 and must be purchased alongside an in-person full conference pass. The cost for the one-day preconference is $850. Log into your attendee dashboard(opens in a new window) and select Purchase Now in the Manage Orders card. After you complete the purchase, the coordinated training will be automatically added to your schedule.

  What is included in my preconference training?

  • Hands-on instruction by subject matter experts
  • A collaborative, active learning environment for attendees
  • Light Meals including breakfast and lunch, as well as breaks with coffee

  Do I need to bring anything to my preconference training?

  Yes, these sessions include instructor-led hands-on instruction. Bring your own laptop to participate in the demonstrations.

  Is there an additional charge for taking a certification exam at Summit?

  No, Summit 2025 attendees with a full in-person conference pass can take any Adobe certification exam at no extra cost during the conference, which runs from Tuesday, March 18 through Thursday, March 20, 2025.
  
  Exams are taken on a walk-in basis during the conference event days and do not need to be scheduled in advance.

  Do I need to bring anything to take a certification exam?

  Yes, please bring your own laptop and charging core to take an exam. Power and Wireless Internet will be provided.

  Can I take more than one certification exam for free at Summit?

  Yes, you may take any exam offered at Summit for free.

  Can I retake a certification exam I did not pass?

  You can only take each exam one time at Summit for free. Standard retake policies apply.

  When can I sit for a certification exam?

  The exam room will be open during the following days:

  • Tuesday, March 18th, 9am to 5pm PT
  • Wednesday, March 19th, 9am to 5pm PT
  • Thursday, March 20th, 9am to 2pm PT

  All exams are held on Level 5, Palazzo Ballroom H of the Venetian Conference Center.

• Community Pavilion and evening events, In-person Summit

  What is the Community Pavilion?

  The Community Pavilion is the epicenter of connection and engagement at the in-person Summit experience.

  • Sponsors: If you're looking for a tool to help grow or improve your business, our sponsors can help. Explore the latest products and services to find what you need.
  • Adobe booth: Experts from our product teams, solution consulting, professional services, customer success, Experience League, and Ultimate Support will be on-hand to demo our latest innovations and discuss value, adoption, and success strategies.
  • Community Pavilion Theaters: Drop by to hear from industry leaders and Adobe partners as they share their customer experience insights, as tips and tricks for growth in our Innovation and Discovery Community Pavilion Theaters. You can learn more about the available sessions and add them to your schedule in the Session Catalog.(opens in a new window)
  • Meeting Zone: Sponsor meeting rooms and meeting tables available to all attendees are located in the Meeting Zone. The meeting tables are available on a first-come, first-served basis.
  • Take a break: Play the role of the modern marketer with Coca-Cola, get hands-on with Express and race the clock to Escape the PDF. Need a break? Chill in one of many lounges and unleash your creativity with Everyone is an Artist. Before you go, make sure to visit the puppies and kittens on Thursday.

  What products and solutions are available at the Adobe Booth?

  B2B Go-to-Market
  

  • Adobe B2B Acceleration with AI
  • Adobe Journey Optimizer B2B Edition
  • Adobe Advertising
  • Adobe Experience Cloud
  • Adobe Experience Manager Sites
  • Adobe Experience Manager Assets
  • Adobe Experience Manager Guides
  • Adobe Learning Manager
  • Adobe Customer Journey Analytics
  • Adobe GenStudio for Performance Marketing
  • Marketo Engage + Marketo Measure
  • Adobe Real-Time CDP
  • Adobe Workfront

  
  GenAI / Agentic
  

  • Adobe Firefly Services
  • Agents for Customer Experience
  • B2B Journeys
  • B2C Journeys & Experimentation
  • Compose and Orchestrate Agents
  • Conversational Experiences
  • Creative Production
  • Ideation
  • Marketing Operations
  • Microsoft 365 Copilot Integration
  • Next Gen UI/UX
  • Optimized Acquisition & Engagement
  • Optimized Commerce

  
  Unified Customer Experience
  

  • Adobe Acrobat
  • Adobe Advertising
  • Adobe Analytics
  • Adobe Campaign
  • Adobe Content Analytics
  • Adobe Commerce
  • Adobe Customer Journey Analytics
  • Adobe Digital Insights
  • Adobe Experience Manager Sites
  • Adobe Experience Platform
  • Adobe Journey Optimizer
  • Adobe Mix Modeler
  • Adobe Real Time CDP
  • Adobe Target

  
  Content Supply Chain
  

  • Adobe Analytics
  • Adobe Content Analytics
  • Adobe Experience Manager Assets
  • Adobe Experience Manager Forms
  • Adobe Experience Manager Guides
  • Adobe Experience Manager Sites
  • Adobe Express for Business
  • Adobe Firefly Custom Models
  • Adobe Firefly Services
  • Adobe GenStudio for Performance Marketing
  • Adobe Learning Manager
  • Adobe Target
  • Adobe Workfront
  • Frame.io

  
  Community and Support
  

  • Adobe Experience League
  • Adobe Feedback Program
  • Adobe Learning and Certifications
  • Adobe Technical Support
  • Adobe Ultimate Success
  • Peer to Peer Connections with Adobe Advocates

  
  For descriptions, please check out the Summit mobile app.

  What evening events are taking place during Adobe Summit?

  Your Summit registration includes access to the following events:

  • Welcome Reception: Tuesday, March 18, 5:30–7:00pm in the Community Pavilion. Kick off your social time at Summit by attending the opening party. We’ll provide great food and drinks while you network with thousands of industry leaders, Adobe experts, and innovative Summit sponsors.
  • Community Mixer: Wednesday, March 19, 4:30–6:00pm in the Community Pavilion. Visit the sponsor booths to see what products and services they’re offering, meet some new friends, and enjoy a little happy hour before the Summit Sneaks.
  • Summit Bash: Wednesday, March 19: 7:30pm–11:00pm, Grand Prix Plaza. Get ready for an unforgettable night. Experience a blend of interactive activations, delicious bites, and high-energy performances. Walk across the real F1 racetrack as you enter Grand Prix Plaza’s F1 Hub which features racing simulators and a merch store with all your favorite racing gear. Show off your swing at Putt Stop, a unique mini golf experience that combines the excitement of racing with the fun of putting, with a Las Vegas twist.

  How should I prepare for Summit Bash?

  Please review the following information and policies to best prepare for Bash:

  Summit Bash Access:
  

  • Summit badges are required for access and must be worn in plain view at all times.
  • All attendees will be screened through a security checkpoint at the Venetian, which will involve weapons detection systems
  • Weapons of any kind and vape pens are strictly prohibited. Grand Prix Plaza is a non-smoking facility.
  • Camera policy:
    • NO selfie sticks
    • NO tripods
    • NO telephoto lenses exceeding 100mm
  • Don’t forget your ID!
    • While we are not requiring an ID check at Bash, anyone who looks under 30 may be asked to present an ID.

  
  Bash bag policy:
  

  • Backpacks and large purses are not allowed inside Grand Prix Plaza.
  • Acceptable bag size: 10” L x 6” D x 3” W
  • Large backpacks and/or bags must be stored in your hotel room or in the Summit bag check area at the Venetian.

  
  Summit bag check location and hours:
  Level 1 – Expo Lobby (near the entrance to Hall G)
  

  • Wednesday: 8am–11:30pm
  • There will NOT be a bag check once attendees get to Grand Prix Plaza.

  
  Bash shuttle transportation (to/from Grand Prix Plaza):
  

  • Summit badges are required to board the bus and must be worn in plain view.
  • Shuttles to Grand Prix Plaza will be provided from Sands Avenue through Hall G.
  • Return shuttles will provide continuous service from Grand Prix Plaza to Venetian Expo lobby.
  • Shuttle service will be provided from 7–11:30pm.

  
  Bash rideshares:
  Your safety is our priority. Rideshare pick up and drop off pins have been arranged to ensure the safest and most convenient experience for attendees.

  • Rideshare pick up is ONLY available from the Venetian 2nd Floor Mall Valet and the Palazzo Lobby Lower Level. Please adhere to hotel guidelines.
  • Rideshare pick up is NOT available from the Expo lobby on Wednesday afternoon and evening.

• Hotels and travel, In-person Summit

  Do the Venetian and Palazzo Towers have different addresses?

  Yes — although both are under the same roof of The Venetian® Resort Las Vegas, the two Towers have different front desks and addresses:

  • Venetian Tower: 3355 S Las Vegas Blvd, Las Vegas, NV 89109
  • Palazzo Tower: 3325 S Las Vegas Blvd, Las Vegas, NV 89109

  Please refer to your hotel confirmation when scheduling transportation.

  Where do I find my confirmation number?

  Hotel confirmation numbers were included in the final details communication the week of March 3. If you did not receive this communication and confirmation number, please reach out to Event Support.

  How do I get a copy of my receipt from the hotel?

  • All hotel billing and invoice receipts will be provided by the hotel.
  • A one-night deposit of room and tax only will be charged to your credit card the week of March 3, 2025. The nightly resort fee cost is not included in this deposit. The hotel can provide a receipt for this single charge, if needed. The deposit charge will be applied to the overall cost of your hotel stay. Your entire hotel expenses will be charged at the completion of your stay. A final bill and receipt will be generated for you at that time.
  • If you need extra copies or additional documentation of your hotel expenses, contact the hotel directly. If your reservation was at the The Venetian® Resort Las Vegas, you can view your guest folio and email yourself a copy after departure here(opens in a new window) . You will need to enter the last name on the reservation, suite number, and confirmation code to retrieve this information.

  What is the pre-authorized amount for incidentals?

  • Upon check-in, the hotel will authorize approximately $150 per night to your credit card on file for any incidental charges (movies, hotel dining outlets, etc.).
  • Because of this hold, it is recommended that you use a credit card and not a debit card for these authorizations, so that personal funds on your debit card will not be affected during your stay. Any unused authorized funds will be released back to you between 3–5 business days after your departure.

  What is the hotel cancellation policy?

  The Venetian® Resort Las Vegas has a 72-hour cancellation policy prior to your arrival. If you fail to cancel at least 72 hours prior to your scheduled arrival date, or you fail to check in at the hotel on the scheduled arrival date, your one-night deposit will be forfeited.

  Is there shuttle service available from hotels to the conference?

  The Venetian® Resort Las Vegas, including both Venetian and Palazzo Towers, is within walking distance of the main conference activities. There is no conference-provided shuttle from the airport to conference hotels. If you require a mobility device, please review our FAQs under Accessibility for more information.

  What airports serve the Las Vegas area?

  Harry Reid International Airport (LAS) is the main commercial airport for the Las Vegas Valley and Clark County, Nevada. It is located two miles from the Las Vegas Strip and 15 miles from downtown.

  How do I get from the airport to my hotel?

  There are many different transportation options in Las Vegas, including shuttle buses, taxis, car rentals, and limousine services. The taxi system in Las Vegas is very robust, with continuous service available from The Venetian® Resort Las Vegas to and from Harry Reid International Airport. More information on The Venetian® Resort Las Vegas hotel transportation services are available on their site(opens in a new window) .

  Where can I find information about the Las Vegas area?

  Information regarding Las Vegas attractions can be found at Las Vegas Convention and Visitors Authority(opens in a new window) .

  What kind of weather should I anticipate?

  The average temperatures in Las Vegas in March range from a low of 44 degrees to a high of 78 degrees Fahrenheit.

  What kind of identification do I need to gain access to any Las Vegas lounge/bar/club?

  A government-issued ID stating you are 21 is required at all Las Vegas venues. Even at Summit-hosted events, your Summit badge will not be enough to gain access due to strict age enforcement. We highly recommend always having your government-issued ID or international passport with you.

• Safety and security, In-person Summit

  What safety and security measures will you have in place at Summit 2025?

  Safety and security are our top priority. We continuously monitor security and health conditions, developments, and regulations, and we have a close partnership with local government and police officials and federal authorities. To help ensure the safety of all participants during Summit, we will implement security measures to include on-site police and EMT support as well as weapons detection systems. The Adobe Summit safety and security policy is subject to change, and applicable policy updates will be posted on the Safety and Security page.
  
  Consistent with U.S. Centers for Disease Control and Prevention (CDC) guidance, Adobe also recommends that all participants are up to date with their vaccinations. If you feel ill, please stay at home, get well, and join us virtually.

• Sponsors, In-person Summit

  How can I learn more about Summit sponsors?

  Learn more about any of our sponsors by visiting the Summit Sponsors page and clicking on a sponsor’s logo. Our sponsors offer leading products and services for digital experience experts, helping attendees gain insights and skills for driving greater personalization, customer engagement, brand loyalty, and growth.

  Do you have sponsorship opportunities?

  Yes, there are unique sponsorship options available. Complete the form on the Become a sponsor page and a sponsorship sales representative will reach out to you.

• Accessibility, In-person Summit

  How can I get help with accessibility during Summit?

  Adobe is committed to ensuring that Summit is an inclusive event that all people can participate in, including those with disabilities.
  
  If you experience any problems accessing information on the Summit website, please reach out to event support and we’ll connect you with a representative who can assist you.

  How can I rent a wheelchair, scooter, mobility device, etc.?

  Wheelchair and scooter rental reservations should be made in advance. Overnight rentals can be picked up and dropped off at the Venetian or Palazzo bell desks. Daily rentals can be picked up and dropped off at the business center on Level 1 of the Venetian Convention and Expo Center. Contact Desert Medical Equipment online(opens in a new window) or by phone at (702) 876-9171 to make a reservation or for more information.

  Where can I charge my mobility device?

  There are power outlets throughout the conference locations. Feel free to charge wherever and whenever needed.

  How do I request an auxiliary aid or sign language interpreter?

  You can request an auxiliary aid or sign language interpreter when registering for Adobe Summit by indicating that you have accessibility requirements. Or, please reach out to event support and we’ll connect you with a representative who can assist you.

  Will there be real time captioning available in sessions?

  All keynotes, Sneaks, and sessions will have open captioning on a screen and a reserved seating area at the front row of each session room. Open captioning will be in English.

  Are service animals allowed?

  Yes. No restrictions or any fees are charged for a guest that has a service animal on property. Registered service animals are allowed in the meeting space. Please note that only dogs and mini horses are considered service animals, based on the ADA requirements.
  
  When a guest with a service animal checks in, only two questions might be asked, if the disability is not initially apparent:

  • Is the service animal required because of a disability?
  • What work or task has the animal been certified to perform?

  Are gender-neutral restrooms available?

  There are no gender-neutral restrooms in the Venetian Convention and Expo Center. However, there are family restrooms located on Levels 2–5 on the east side of the convention center.

  Are lactation rooms available for parents?

  To provide a welcoming environment for all Adobe Summit attendees, a dedicated lactation room will be available at the Venetian Convention and Expo Center. The lactation room is a private space where lactating mothers can pump.

  Where can I find a Sharps disposal container?

  Sharps containers are not available in the restrooms. Please turn your items into one of the First Aid stations for safe disposal.

• Additional conference details, In-person Summit

  Does Adobe Summit have a code of conduct for the event?

  The Adobe Summit conference is dedicated to providing a fun, engaging, and safe event for everyone. All Adobe Summit participants, including attendees, speakers, sponsors, vendors, and Adobe staff (“participants”) must comply with the Adobe Summit Code of Conduct. Adobe reserves the right to deny the purchase of a ticket or deny admission to Adobe Summit at any time, to anyone seeking to attend. Further, by purchasing a ticket and/or attending Adobe Summit, you are agreeing to abide by this Code of Conduct. Anyone found to be violating this Code of Conduct may be denied admission to, or expelled from, the event at the discretion of organizers without warning or refund. Adobe has a zero-tolerance policy and will not tolerate any harassing or abusive behavior towards any participant or any disruptive behavior that interferes with the event. Examples of unacceptable behavior or content include, but are not limited to:

  • Displaying or sharing hateful or highly offensive content, including making statements that attack or dehumanize a person based on gender, gender identity, age, sexual orientation, disability, physical appearance, race, religion, or political affiliation
  • Engaging in disruptive behavior such as assembling for the purpose of or resulting in breaching the peace, interrupting events, or engaging in unlawful behavior
  • Using profanity with the intent of demeaning, intimidating, and/or abusing another individual or a group of individuals
  • Engaging in the destruction or vandalization of event property or materials
  • Deliberately intimidating, stalking, or harassing other participants
  • Possession of a weapon (even if legally permitted) or illegal substances at the event
  • Displaying pornographic, sexually explicit, or violent material
  • Making misleading, fraudulent, or deceptive statements
  • Refusing to comply with rules governing access to the venue including safety and security requirements, displaying an event badge at all times, etc.
  • Using event platforms to send unwanted messages, such as spam, or abusive material.

  Please report any abusive content or behavior to event support . If you are on site, event staff can help you contact event security or local law enforcement, provide escorts, or assist those experiencing harassment to feel safe during the conference. Please contact a member of the event staff, identified by their badge, or visit the registration area or an information desk.
  
  If in doubt, please keep it positive and professional and be mindful of the information you share with other participants.
  
  We expect all participants to help create a safe and supportive environment of inclusiveness, and we look forward to your attendance.

  Where can I learn about Adobe Experience Cloud products?

  Sign in to Adobe Experience League(opens in a new window) using your Adobe ID and password to access self-guided tutorials, how-to videos and courses for all levels and roles, a community of peers, and technical support resources including documentation. It’s all available in one place for Adobe Experience Cloud customers.

  How can I continue to network with other Adobe Experience Cloud experts and users after Adobe Summit?

  Create ongoing connections with your peers and Adobe experts in Adobe Experience League Communities.(opens in a new window) There’s a community for every product and interest.

  How do I stay current on Summit developments?

  If you’re not already subscribed to the Summit mailing list, sign up with the link in the website footer. You can also check out the Summit blog(opens in a new window) for all the latest updates.

  How can I connect with our community on social?

  Use the #AdobeSummit hashtag when posting. Follow the Summit and Adobe social channels at:

  • Adobe Summit Facebook(opens in a new window)
  • Adobe Summit X (formerly Twitter)(opens in a new window)

  Does Adobe Summit have an age restriction?

  For the in-person event, the minimum age to attend is 21 years, and no one under this age (including infants) will be admitted.
  
  For the virtual event, there is no specific age limit, however, you must be at least 13 years or older to create an Adobe ID.

  What is the Summit Tax ID number?

  The tax ID number for Summit is 77-813311152.

  How do I obtain a W-9 form?

  To request a W-9 form, send an email to event support .

  How should I dress for Summit?

  During the conference, business casual attire is appropriate. Plan to bring a sweater or jacket for the cool session rooms and cooler evening temperatures.

  What is Adobe’s commitment to ‘going green’ at Summit?

  We’re committed to making Summit an eco-friendly event in whatever ways we can. The Venetian has a Green Meetings program that takes a holistic approach to environmentally preferable practices for events. These practices are seamlessly incorporated into their daily operations and include resource conservation procedures, waste diversion (including composting and donation programs), indoor air quality management, responsible purchasing, and sustainable food practices.

  Where is the lost and found located?

  For lost and found items, please contact the Summit security team via any security officer or via the registration counter at Level 2 – Venetian Ballroom D during open registration hours. To inquire about a lost item after Summit is over, please contact security@adobe.com. Lost items will be held for 90 days post-event.

• Contact information, In-person Summit

  How do I contact event support?

  Please review all FAQs to ensure the best possible experience at Adobe Summit.
  You may contact us through email or by phone:
  U.S. and Canada: 866.855.3804
  International: +1.650.416 8162
  Event support is available from 6am PT to 3pm PT.

  Where should I send a media inquiry?

  Please email your media inquiries to our PR team.