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Find answers to what you want to know about the conference.

  • Pricing information
    • What is the registration fee for Summit?

      Single registrations
      Early Bird price (through Dec. 15, 2018) US $1,495
      Advance pricing (through January 31, 2019) US $1,695
      Full price US $1,895

      Government, Education, Non-profit attendees US $1,295
      Cannot be combined with any other discount offers
      Gov’t promo code S19GOV
      Education promo code S19EDU
      Non-profit promo code S19NPT

      Multiple registrations
      Three or more registrations purchased together
      Through December 15, 2018 US $1,295 each
      December 16 and after US $1,495 each
      Promotional codes cannot be applied to group pass purchases

      Preconference training
      (in addition to required full conference pass)
      Two-day labs March 24–25 US $1,600
      One-day labs March 24 or March 25 US $800

      Guest social passes
      Bring a guest for evening events only
      Limit one per registered attendee US $200 each

      Guest pass details: Guest passes have access only to the following evening events: Welcome Reception (Tuesday, March 26) Summit Bash (Wednesday, March 27)
      Must be purchased by a registered Summit attendee. Passes are not sold separately. One guest pass per registered attendee.
      Guests must be 21 years or older and accompanied by the Summit registrant who purchased the guest pass.

    • Are there any discounts for groups?

      Summit 2019 offers a group discount program when you register a group from your company. Multiple packages for attendee groups of 3 to 30 can be purchased directly through registration with a credit card. Registration codes will be automatically generated after the purchase is completed. The registration code can be found on the purchaser’s portal page and in their purchase confirmation.

      Note:  If you are the purchaser and attending you will be presented with an option to apply one of the codes to your registration record.

      Large groups of 30 or more may be eligible for greater discounts. If interested, send an email to summitsupport@adobe-summit.com for more information.

      Group Discount Terms and Conditions: This offer cannot be combined with any other offer, package, or promotion codes. You may choose to pay with the same credit card for the multiple registration fees or use individual credit cards for each transaction. Payment by purchase order or check is not accepted.

    • Can I qualify for more than one discount?

      No, only one promo code or discount can be applied per registration. Discounts cannot be combined with any other offer, package, or promo code.

    • I have a promo code. How can I register?

      Enter your promo code on the first registration page and/or the package selection page.

    • I received a promo code after I registered. What should I do?

      Contact Customer Support. A registration code can only be entered during the registration process and cannot be applied after you have already completed registration. 

    • My promo code isn't working. What do I do?

      Contact Customer Support at summitsupport@adobe-summit.com.

    • How can I pay for Summit?

      All registration fees for Adobe Summit 2019 are in U.S. Dollars. The following forms of payment will be accepted: a valid major credit card (American Express, Discover, MasterCard, or Visa).  All fees must be received prior to the event or paid onsite before a badge will be issued.  Please note: session scheduling and hotel booking cannot be completed until payment is received. 

    • Are there discounts or Early Bird pricing for Preconference Training?

      No, discounts for Preconference Training are not available using Government, Education, Non-profit, or other promo codes.  Early Bird pricing and Advanced Pricing discounts are not applicable to preconference courses.

  • Registration information
    • What are the registration policies/terms and conditions?

      Only ONE (1) discount may be applied to an individual registration. Discounts cannot be combined. Your registration must be paid in full before the Early Bird or any other discount deadlines in order to receive the pricing for those discounts.

    • What is the cancellation policy?

      Cancellation requests must be submitted in writing to summitsupport@adobe-summit.com.
      The refund policy is as follows:

      • Through January 31, 2019: 50% refund
      • February 1, 2019 or later: No refund (No shows are ineligible for registration fee refunds.)

    • What’s included in my registration fee?

      -All keynotes (Tuesday & Wednesday, March 26–27)
      -All breakouts sessions and labs (Tuesday, March 26–Thursday, March 28)
      -Access to the Community Pavilion, Welcome Reception, and Summit Bash
      -Does not include access to preconference training which can be purchased separately

    • Are meals included with my full conference pass?

      Yes, breakfast and lunch are provided to all attendees over the main conference days (Tuesday, March 26 –Thursday, March 28).

    • Is there an additional charge for Preconference Training?

      Yes. Preconference labs, sponsored by Adobe Digital Learning Services, are an additional charge. The training is US$800 per one-day lab and US$1,600 per two-day lab. You can sign up for Preconference Training classes when you register for the conference. Preconference labs are only available with the purchase of a full conference pass. If you have any questions about your ADLS subscription, please contact SummitADLS@adobe.com.

    • Does the registration fee include air transportation and hotel accommodations?

      All costs for air transportation, ground or airport transfers, and hotel accommodations are the responsibility of the attendee.

    • Can I purchase a guest social pass to the evening social events?

      Registered Summit attendees are permitted to purchase one guest social pass for the cost of $200. Guests must be 21 years or older and accompanied by the Summit registrant who purchased the guest pass.

      Guest passes have access only to the following evening events: Welcome Reception (Tuesday, March 26) and Summit Bash (Wednesday, March 27).

    • Where is the Summit meeting space located?

      All Summit sessions and meeting rooms are held in the Sands Convention Center and Venetian Congress Center, located between The Venetian and The Palazzo hotels.

    • How do I access my account, change personal information, and add registration packages?

      Log in to your Dashboard to make these changes. Please note that hotel changes can only be made in the portal up until February 28.

    • What is the age requirement for attending Summit?

      As a registered conference attendee, the minimum age to attend is 21 years, and no one under this age (including infants) will be admitted.

      If you are purchasing a guest pass, the individual must be 21 years of age.

    • What kind of identification do I need to gain access to any Las Vegas lounge/bar/club?

      A government issued ID stating you are 21 is required at all Las Vegas venues. Even at Summit hosted events, your Summit badge will not be enough to gain access due to strict enforcement. We highly recommend having your government issued ID with you at all times. 

    • Will I receive confirmation of my Summit registration?

      Yes. After you register online, you will receive an automated email confirming your registration.

    • What is the substitution policy?

      Attendee substitutions from the same company may be made at any time at no charge but must be made in writing. Substitution requests for individuals outside the company will not be granted.
      Substitution requests can be sent to the Adobe Summit Registration Team at summitsupport@adobe-summit.com.

      Please include the following information:
      • Full names of both the original registrant and substitute registrant
      • New registrant's user name

      The replacement registrant will need to create a new account and stop registering prior to the payment step.

      Note: Cancellation of travel and hotel reservations is the exclusive responsibility of the registrant.

      Hotel reservations made through Summit registration can be transferred to the new registrant. If hotel reservations were made directly through the hotel, the registrant must contact the hotel directly.

    • Where can I find the conference agenda?

      The overall conference agenda can be found on the agenda page of the Summit website: summit.adobe.com/agenda/

    • What are the onsite registration hours?

      We’ve added extended registration hours for your convenience.  Register anytime during these hours and beat the rush on Tuesday morning.

      General registration
      Sunday, Mar 24: 7:00am–7:00pm
      Monday, Mar 25: 7:00am-8:30pm
      Tuesday, Mar 26: 6:30am–8:30pm
      Wednesday, Mar 27: 7:30am-7:00pm
      Thursday, Mar 28: 8:00am–5:30pm

    • What if I lose my badge onsite?

      All lost badges are subject to a $150 replacement fee.

    • What is the tax ID number?

      The tax ID number for Summit is 77-813311152.

    • How do I obtain a W-9 form?

      To request a W-9 form, send an email to summitsupport@adobe-summit.com.

    • What if I need a visa application?

      To receive a visa invite letter you must register first, then request a visa for Summit through our Contact Center at summitsupport@adobe-summit.com. If you do not receive a visa in time to travel to the United States for Summit, your registration fees will be fully refunded.

    • Where do I pick up my badge?

      Registration is located in the Venetian Ballroom of the Congress Center. To pick up your badge, you will be required to show a government-issued photo ID such as a driver's license or passport. Summit passes will not be mailed and cannot be picked up on behalf of someone else.

    • I am a member of the press. Are press passes available?

      Passes are available for print and newswire reporters, freelance reporters and bloggers, broadcast journalists and photographers. You must be categorized as a third-party (i.e., media) and unaffiliated with a vendor, partner or an entity with a vested business interest in Adobe. In order for us to review your press pass request, please send the following to summitpr@adobe.com:

      • A link to the current page of your publication or blog’s website with your name and title shown as part of the editorial team. 
      • A bylined article or blog post about the digital marketing/advertising industry that has posted in the last six months.  
      • For freelance reporters, please also provide a letter or official email from a publisher or editor from a known news organization that states you are covering Summit 2019 on assignment.

      Press passes provide access to Summit keynotes, sessions, and exclusive press activities during the main conference days (March 26–28). Note that press passes do not provide access to the Adobe Digital Learning Services courses (March 24–25) or Partner Day (March 25). If you are an industry analyst requesting a pass to Summit, please e-mail adobear@adobe.com. If you are a financial analyst requesting a pass to Summit, please e-mail ir@adobe.com.

  • Attending sessions
    • What is the Summit Scheduler?

      The Scheduler is an online tool available for registered attendees to build your own personalized schedule of sessions and labs. You can access it by signing in on summit.adobe.com/na/. Both sessions and labs fill quickly, so schedule as soon as possible. The Summit Scheduler will be available starting in January 2019.

      Onsite note: Space in sessions/labs will be limited. If you have pre-registered for a session or lab, you must arrive three minutes prior to when a session or lab begins to secure your seat. Your enrollment in a session will be validated and scanned at the time of entry. Anyone who is not pre-enrolled may be asked to wait in an onsite wait line.

    • What should I know about scheduling sessions?

      Space in sessions/labs is limited. You must arrive three minutes prior to a session or lab begins to secure your seat – regardless if you utilized the scheduler. Your enrollment in a session will be validated and scanned at the time of entry. Anyone who is not pre-enrolled may be asked to wait in an onsite wait line.

    • How do I schedule sessions and build my Summit schedule?

      The Summit Session Catalog will be available in January 2019. To schedule sessions, log in to the Summit Session Catalog with the username and password you created when you registered for Summit. Search for sessions by keywords or applying the various search filters to find what interests you.  Click on the session to show the various times the breakout is offered and add to your schedule. 

    • I see a session in the catalog that does not appear schedulable. How can I schedule it?

      Preconference courses (occurring on Sunday or Monday of Summit) are only available as an additional purchase through registration. Log back in to the registration portal and click “purchase registration items” to add a preconference lab to your schedule, while space is available.

      If the session is a regular breakout and it does not have a session time, please check back soon as we are publishing and scheduling new breakouts on a regular basis.

    • How do I delete, swap, or change a session?

      Access your schedule by clicking on the My Schedule button in the dashboard. To cancel a session from your schedule, open Session Details by clicking on the session then select Remove From Schedule. You will be asked to verify before the session is deleted. To add a new session click on the empty time block in your schedule to view available sessions. Hovering over the Not Scheduled button will change it to Add to Schedule. Clicking the button will add it to your schedule. You can also delete a session from the catalog by clicking on any session marked Scheduled.

    • What does my experience level need to be for breakouts?

      Summit offers breakout sessions geared toward marketing professionals with varying proficiencies in Adobe Experience Cloud. While our breakouts range in technical level from novice to advanced, we recommend attendees have a solid knowledge and proficiency of Adobe Experience Cloud tools and services to benefit the most from the education sessions at Summit. The suggested technical level is listed in the description of each breakout.

    • Can I simultaneously register for a session and add myself to a waitlist for another session at the same or overlapping timeslot?

      The Summit Scheduler does not allow for double-booking, even if one breakout is at capacity and you choose to add yourself to the waitlist. We recommend that if there are two sessions you are interested in attending at the same time, that you register for the one that has space to reserve your seat.

    • How does the online waitlist work?

      If a breakout is full, you may elect to add yourself to the online waitlist for that session. If an attendee who has reserved their seat in that breakout removes it from his or her schedule, the first person on the waitlist will automatically be added to the breakout and will be notified of this.

    • What is the onsite wait line policy?

      If you are not pre-enrolled for a breakout you can stand in the onsite wait line outside of the breakout room. We suggest you arrive 15-20 minutes prior to the breakout start time. 

      Two minutes prior to the start of the breakout, if seats are available, the door monitor will allow wait line attendees into the room.

    • If I have pre-registered for a breakout and arrive late, will my seat still be reserved?

      Your seat will be reserved until three minutes before breakout start time. If you fail to arrive three minutes prior, your seat will be forfeited.

      Please arrive early to secure your seat. Your enrollment in a breakout will be validated and scanned at the time of entry. 

    • Are waitlists available for preconference courses?

      We do not have waitlists for preconference courses that you can add yourself to through the Summit Scheduler; however, if you are interested in signing up for a preconference that is full, you may contact customer service to have your name added to the interest list. If space should open in the class, you will be contacted and given the opportunity to purchase the preconference.

    • When is the schedule final?

      Our breakout schedule can change all the way up to the conference. We aim to make our final changes a couple of weeks before the conference; however, unforeseen circumstances can necessitate a last-minute time change or cancellation.

    • Do the room assignments change?

      Yes. Room assignments are subject to change up until the week before the event. We highly recommend waiting until the week prior to Summit to identify the rooms in which your breakouts take place. The Summit app will also be a great resource onsite to see where the breakouts are happening.

    • Why do the sessions and labs overlap sometimes?

      Start times are staggered for a couple of reasons. We find that congestion in the halls is greatly decreased when we do not have sessions and labs starting at the same time because we avoid every attendee moving around from one breakout to another all at one time. We also stagger to allow us to have a full schedule. If we did not stagger, we’d have some very long breaks in between some of our start times.

    • What is required in Summit breakouts and do I need to bring anything?

      Nothing! Sessions are lecture/presentation-based breakouts. The only thing an attendee may want to bring is a notebook and pen to take notes if desired. For our labs, we provide all the required equipment and files needed to participate.

    • Will I get copies of the presentations and materials?

      We will post presentations the week of Summit for all breakouts for which we are permitted to share such documents. Some of our speakers are bound by copyright or licensing agreements and therefore do not permit us to make their materials available for download.

      Materials will be available for download via the Summit Session Catalog. Attendees must be logged in to download the documents.

    • Is there a certification of completion for any labs/workshops?

      While we do not provide any certificates of completion, you can use your Summit session schedule as proof of attendance and class completion.

  • Hotel and travel
    • What are the Summit hotels for 2019?

      The Venetian | The Palazzo
      (Venetian) 3355 S Las Vegas Blvd, Las Vegas, NV 89109
      Phone 702-414-1000
      (Palazzo) 3325 S Las Vegas Blvd, Las Vegas, NV 89109
      Phone 702-607-7777
      Special Summit room rate: US$242 (includes resort fee and excludes taxes)

      With the exception of children twelve and under staying with an adult, an additional charge of US $50.00 per night will be assessed for each occupant in excess of two.

      The discounted hotel blocks will fill quickly, so book your room early. Room rates are based upon availability and special rates expire at midnight Tuesday, February 26, 2019. To take advantage of our discounted negotiated rates, you must book through the Summit registration system.

    • Are discounted rates available at the Summit hotels?

      Yes, discounted rates have been negotiated with The Venetian | The Palazzo and are available only through the registration system. Discounted rates are subject to availability.

      The Venetian | The Palazzo
      The room rate of $242 per night excludes taxes but is inclusive of a mandatory $12 resort fee per suite/per night.

    • What does the resort fee include?

      The Venetian | The Palazzo The resort fee includes unlimited local/toll free calls and in-suite internet access, complimentary daily newspaper, and daily access for two adults to the fitness facility within Canyon Ranch Spa Club.

    • If I don’t want services provided by the resort fee, can it be waived?

      This fee is required by the hotels and is not optional. This fee is lower than the hotel’s typical resort fee as part of your reservation through the Summit registration system. The standard daily resort fee is $45. My hotel confirmation for The Venetian | The Palazzo says I have a suite but

    • My hotel confirmation for The Venetian | The Palazzo says I have a suite but I didn’t book this; am I being charged more?

      No. Both The Venetian and The Palazzo offer all-suite accommodations at their hotels.

    • Can I choose what bed type I want?

      During your hotel registration, you will be asked for your bed type preference (King or 2 beds). Note that this room assignment is based on hotel availability and not guaranteed. If you would like to guarantee a room with 2 beds, you will have to contact the hotel directly after March 4 to do so. A nightly upcharge of $30 + tax will be applied to your reservation for a room with 2 beds at The Venetian | The Palazzo.

    • When will my credit card be charged a deposit?

      During the week of March 4th, you will be charged one night's room and tax as a guarantee for your reservation. This deposit will be applied against your final bill. Please make sure the credit card entered is valid. If the deposit is NOT received, your reservation will not be guaranteed and will be canceled. If a receipt is needed, this can be provided by the hotel directly.

    • What is the pre-authorized amount for incidentals?

      Upon check-in, the hotel will authorize $100-$150 per night onto your debit/credit card on file in order to access in-suite amenities, including phone, movies, refreshment center, and also for any hotel dining outlets charged to your suite. Any unused authorized funds will be released back to you between 3-5 business days after your departure. Because of this hold, it is recommended that you use a credit card for these authorizations so that your personal funds on your debit card will not be affected during your stay.

    • What is the hotel cancellation policy?

      72 hours prior to your arrival date. If you fail to cancel by this deadline, your one night room/tax deposit will be forfeited.

    • I’m staying at The Palazzo, can I check in at The Venetian? Or — I’m staying at The Venetian, can I check in at The Palazzo?

      No. The Venetian and The Palazzo have completely separate entrances and front desks. Please check your final details communication carefully before arriving at the hotel and inform your cab driver of your assigned tower.

    • What is the difference between Palazzo and Venetian locations?

      Both hotels offer comparable all-suite accommodations that are very similar in size and amenities, but differ in décor. The Palazzo hotel itself is smaller than The Venetian but shares the same unique Italian feel. Both hotels are within the same walking distance to the convention center and all of the restaurants, casinos and other hotel features are connected under the same roof and can be accessed from either tower. See hotel map for more location details.

    • When do I get a confirmation number?

      Hotel confirmation numbers will be included in the final details communications the week of March 4. Hotels will not have a record of your reservation until after March 4.

    • What is the closest airport?

      McCarran Las Vegas International Airport (LAS) is the main commercial airport for the Las Vegas Valley and Clark County, Nevada. It is located two miles from the Las Vegas Strip and 15 miles from downtown. Numerous transportation options are available.

    • How do I get a copy of my receipt from the hotel?

      All hotel billing and invoice receipts will be provided by the hotel. A one night deposit will be charged to your credit card the week of March 4. The hotel can provide a receipt for this single charge, if needed. The deposit charge will be applied to the overall cost of your hotel stay. Your entire hotel expenses will be charged at the completion of your stay. A final bill and receipt will be generated at that time. If you need extra copies or additional documentation of your hotel expenses, contact the hotel directly.

      Note: Your full hotel expenses will not be charged when you reserve your hotel in registration. The credit card will be used to hold the hotel and charge a one night deposit.

    • How do I get from the airport to my hotel?

      There are many different transportation options in Las Vegas, including shuttle buses, taxis, car rentals, and limousine services. The taxi system in Las Vegas is very robust, with continuous service available from The Venetian hotel to and from McCarran International Airport. The average cost of a taxi ride from The Venetian to the airport is US$30. Hotel shuttle buses are also available and are generally around $9.

    • What kind of weather should I anticipate?

      The average temperatures in Las Vegas in March range from a low of 44 degrees to a high of 78 degrees.

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2019 Diamond Sponsors

Accenture Interactive logo
Deloitte Digital logo
ObservePoint logo
Sapient Razorfish logo

Bash Sponsor

Tata Consultancy Services logo

2019 Diamond Sponsors

  • Accenture Interactive
  • Deloitte Digital
  • ObservePoint
  • Sapient Razorfish

Bash Sponsor

  • Tata Consultancy Services